Terms Of Service
Terms Of Service
Terms of service
Please read these terms of service carefully before placing an order.
You are reading these Terms of Sale (“Terms of Sale”) because you are using the Rewind Running website, RewindRunning.com (a.k.a. the “Site”). These Terms of Sale create a legally binding agreement between you and The Deffest, LLC DBA Rewind Running (which we may refer to as “Rewind Running,” “we,” “us,” or “our”) regarding orders placed for products available on the Site. Rewind Running may revise these Terms of Sale without notice by posting revised Terms of Sale on its Site. The Terms of Sale posted on the Site at the time you place your order on the Site will govern that purchase. Please read these terms carefully and check that the details of your order are complete and accurate before submitting your order. If you think that there is a mistake, please contact us: info@RewindRunning.com.
PLACING ORDERS ON THE SITE
ELIGIBILITY TO ORDER
To place an order on the Site, you must be of legal age in your country and a consumer. We require that your billing and shipping address match to prevent identity and credit card fraud.
HOW TO ORDER
You need an e-mail address to place an order, and you may need to set your browser to accept both (functional) cookies and pop-ups in order to be able to use all the functionalities of the Website, which includes designing customized items, adding items to your shopping cart and submitting your order.
When you submit an order we will send you an email acknowledging receipt of your order. Our acceptance of the order takes place when the Products are shipped to you - we will send you an email confirming that the Products have been shipped (“Order Confirmation”). At this point a contract, containing these Terms of Sale, comes into existence and is binding on you and us (the “Contract”). We recommend that you print or download a copy of these Terms of Sale and the relevant Order Confirmation for future reference. If we are unable to supply you with a product, we will inform you of this in writing and will not process the order.
OUR RIGHT TO REJECT YOUR ORDER OR CANCEL A CONTRACT
Fulfillment of all orders on the Site is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we cancelled:
- the product is not available / in stock;
- your billing information is not correct or not verifiable;
- your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
- your bank transfer payment is not received within 12 calendar days after acceptance of your order;
- we believe you are under the legal age in your country;
- there was an error in the price displayed on the Site;
- we could not deliver to the address provided by you;
- due to an Event Outside Our Control (see below); or
- in the event of misspelling, pricing or other errors or mistakes in the Site information.
When you send us your order, we may run some checks on it before it is fulfilled. These checks may include verifying your address and checking for fraud. We run partly automated checks on all purchases to filter out unusual or suspect transactions, or transactions which can be identified as susceptible to fraud. Suspected fraud on the Site will be investigated and if necessary prosecuted.
You can find the available payment methods for each country in the help section of the site. We do not accept any methods of payment other than credit/debit card.
When you pay by credit/debit card, we deduct the amount due from your account as soon as you place the order. Payments can only be processed if the billing information can be verified. We require that your billing and shipping address match to prevent identity and credit card fraud.
PRICES AND CURRENCY
The product prices displayed on the Site are not inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered to. For details on shipping rates per country see the help section of the Website.
Prices are quoted in USD.
YOUR TOTAL PRICE
The total price specified in the final check out screen includes tax and shipping costs. This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.
The prices of the products will be as displayed on the Site. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation.
SHIPPING & DELIVERY
DELIVERY – WHERE AND WHEN
We do not ship on certain public holidays. Please refer to the help FAQ section of the Website for dates and the available delivery times and methods. We can only fulfill an order to a delivery address which is a home or office address in one of the countries listed in the help section of the Website.
Where possible, we try to deliver all items which you have ordered at the same time. However, product availability may result in split shipments.
We reserve the right to split the delivery of your order, for instance if part of your order is delayed or unavailable. In the event that we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address provided by you at the time your order was placed. You will not be charged for any additional delivery costs.
INSPECTION UPON DELIVERY
Upon delivery, please inspect the packaging for damage during shipping. If it appears that the products are damaged, please do not accept the shipment.
COPYRIGHT & TRADEMARKS
Materials, images, illustrations, designs, icons (including Rewind Running™ and The Rewind Running Stopwatch logo) are copyrighted and trademarked under legal authority of The Deffest, LLC.